Privacy Policy  Last updated: 26 November 2025We respect 
your privacy and fully comply with the General Data P
rotection Regulation (GDPR) and all applicable EU laws.
1. Data we collect  • Full name  • Delivery address  
• Email address  • Phone number (optional, for courier delivery updates)  
• Payment information (processed securely by Stripe – 
we never store your full card number)2. How we use your data  
• To process and ship your order 
 • To send order confirmation and tracking updates  
• To handle returns, refunds, or customer support  
• To comply with tax and accounting obligations3.
 What we NEVER do  • We do not sell your personal data 
 • We do not share it with third parties for marketing 
 • We do not use it for advertising or retargeting4.
 Third-party processors (all GDPR-compliant) 
 • Stripe – payment processing
  • Shopify – online store platform
  • Shippo / DHL / PostNL – shipping and tracking  
• HelpScout – customer support tickets  
These companies act only on our instructions and are prohibited from using your data for their own purposes.5. Legal basis (GDPR)  • Contract fulfilment (to ship your order)  • Legal obligation (invoicing, tax)  • Legitimate interest (fraud prevention, customer support)6. Your rights under GDPR  You can at any time, free of charge:  • Access your data  • Correct inaccurate data  • Request deletion (“right to be forgotten”)  • Restrict or object to processing  • Receive your data in portable format  • Withdraw consent (where applicable)  • Lodge a complaint with your national data protection authority  Just email 

info@skinluxesphere.com


 – we respond within 30 days (usually within 24–48 hours).7
. Data retention  We keep your data only as long as necessary: 
 • Order & shipping data: 7 years (tax law requirement) 
 • After that, it is permanently deleted or anonymised.
8. Security  All data is encrypted in transit (TLS 1.3) and at rest. 
Payments are PCI-DSS Level 1 compliant.9. Contact & Data Controller  
PocketEspresso Co.  3rd Floor, The Academy, Pearse Street, Dublin 2, D02 YD58, Ireland  EU VAT: IE1234567MH  Email: info@skinluxesphere.comChanges to this policy  We will notify you by email of any material changes.Thank you for trusting us with your data.